Track Your Order
Enter your order number and billing email below to check the status of your shipping container order.
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Where’s My Order?
Enter the Order ID shown in your confirmation email, along with the billing email you used at checkout, and we’ll show you the latest status.
Order Statuses
What Your Order Status Means
Here’s a quick guide to the statuses you might see while we prepare and deliver your container.
Processing
We’ve received your order and are preparing your container for dispatch.
On Hold
Your order is awaiting payment confirmation or a few delivery details from you.
Completed
Your container has been dispatched and delivered. All done — enjoy!
Refunded
Your order has been refunded. Refunds are returned to your original payment method.
Can’t Find Your Order?
No order number handy, or something not looking right? Get in touch and our team will track it down for you.