Frequently Asked Questions

Yes. We deliver new and used shipping containers, cabins and storage units right across the United Kingdom using specialised crane and HIAB vehicles for safe, precise placement. If you are unsure whether we can reach your location, contact us before ordering and we will confirm availability and any access requirements.

New (one-trip) containers have made a single journey, are near-new in appearance and last the longest. Used containers are inspected and sold wind & watertight (WWT) — secure and dry, offering great value for storage.

Three. New (one-trip) units are near-new in appearance. Used units are sold on a wind & watertight (WWT) basis. Refurbished units have been repaired and repainted. Honest signs of prior use — surface rust, scuffs and minor dents — are expected on used stock, are disclosed as part of the grade, and are not treated as faults.

We stock 10ft, 12ft, 20ft, 30ft and 40ft containers, including high-cube units for extra height, plus cabins, container offices, refrigerated containers, modified units and accessories. Browse the full range here.

You need clear, level ground and room for the delivery truck. As a guide, allow roughly twice the container’s length so a crane and HIAB can unload safely. Tell us in advance about any access restrictions such as low branches, power lines, narrow gates or soft ground. If access is unsuitable on the scheduled day, a re-delivery fee may apply.

Orders are typically dispatched within 2–5 business days of cleared payment, with delivery generally completed within 3–10 business days depending on your location and stock availability. These are estimates — we confirm an expected delivery window with you after your order is placed.

Delivery is free anywhere in the UK — no exclusions and no minimum order. The price shown on the product page is the price you pay, with no hidden fees.

Yes. Every container is inspected before dispatch, and our used stock is sold wind & watertight (WWT) — meaning it is structurally sound, secure and dry.

Absolutely. We offer doors, windows, ventilation, shelving, electrical fit-outs and full custom modifications, plus ready-made container homes, offices and cabins. Just ask for a quote.

Yes. Alongside shipping containers we supply anti-vandal site cabins, jackleg cabins, office and canteen units, toilet and shower blocks, flat-packed cabins, bunded stores and refrigerated (reefer) containers. See the full range.

All prices are in Pounds Sterling (GBP) and include VAT where applicable. We accept major cards and bank transfer, with upfront pricing and no hidden fees.

Yes, within 30 days of delivery, provided the item is unused, undamaged and in its original re-saleable condition and you contact us first for authorisation. Because containers need specialised transport, return freight is the customer’s responsibility, the original delivery charge is non-refundable, and a reasonable restocking fee may apply. We confirm any such costs with you before arranging collection. See our Refund & Returns Policy.

Please inspect your unit on arrival and report any damage, fault or discrepancy to us within 48 hours. Where an item is faulty, damaged in transit or not as described, we will arrange a repair, replacement or full refund including delivery costs, at no charge to you.

Use our Order Tracking page, call +44 7340 712012 or email sales@uk-containerhub.com with your order number and we will update you on dispatch and delivery.

Use our contact form, call +44 7340 712012 or email sales@uk-containerhub.com with your container needs and delivery postcode — we’ll provide pricing and delivery options for your location. Our team is available Monday to Friday, 8:00am to 5:00pm.